Veney Virtual Business Solutions, LLC (Brittany Veney) is committed to protecting your privacy and ensuring the security of information that you submit to us through veneyvirtual.com. This Privacy Policy provides you with details of how and why we collect and process your personal data, information to identify an individual, through the use of veneyvirtual.com. Your access to and use of veneyvirtual.com signifies your explicit consent to this Privacy Policy.

By providing us with your data, you warrant to us that you are over 18 years of age. We do not intentionally target our services to anyone under the age of eighteen and Veney Virtual will not knowingly collect any personal data from anyone under the age of eighteen. If a parent or legal guardian believes that our website has collected personally identifiable information such as name, date of birth, postal address or email address of a child under the age of eighteen in its database, please contact us at support@veneyvirtual.com and we will try every effort to remove such information from our records immediately.

Veney Virtual Business Solutions, LLC are the sole owners of and are responsible for the information collected on this website (referred to as “we”, “us” or “our” in this privacy policy). We only have access to and collect information that you voluntarily give to us via email or other direct contact from you. We will not sell or rent this information to anyone.

Registration

Registration is not required to access and use veneyvirtual.com. To ask questions, leave comments, and/ or to schedule a consultation, you must provide contact information such as your name, business name, and email address. At your discretion, you may also provide further personal data such as demographic information or an explanation of your business, but it is not required. We may then use that information to contact you about the questions, comments, and/or services that you have requested interest.

How We Collect and Use Your Information

Veney Virtual collects the data that you provide directly to us and uses your personal information to support your experience throughout this website, to manage access to your account, operate its website, respond to your questions/concerns and to deliver the services and products that you have requested. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request to be contacted by Veney Virtual, to improve our services and to customize the advertisement and content that you see on our website.

How we process the following categories of personal data about you:

·         Information that you voluntarily submit to us through a contact form on our website, through email, text message, social media messaging, social media posting or any communication that you send us voluntarily, will be processed for the purposes of communicating with you, for record keeping, and for the establishment, fulfillment or defense of legal claims.

·         Information we collect from other parties, third-party partners or vendors is processed to enable you to participate in surveys and contests, to deliver relevant website content and advertisements to you so that we can measure marketing and professional development strategies.

·         Technical information such as data about your use of our website such as IP address, operating system type, browser type, domain names, referring website, pages you viewed, and timestamps of website access and the use of online services are processed to power our website analytics.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy in which you can unsubscribe at any time.

Cookies

We may process information using cookies. A cookie is a small data file, containing information about you, that is stored on your computer to help us improve access to and identify repeat visitors to our website. Cookies allow us to recognize your browser when you visit veneyvirtual.com so that you can avoid logging in a password more than once. Cookies can also enable us to track and target the interests of our users to enhance the experience on the site. Usage of a cookie is in no way linked to any personally identifiable information on our website. We may use session cookies, which expire when you close your browser as well as persistent cookies which remains on your browser until deleted.

We have no access to or control over cookies or any information collected by other individuals, companies, or entities whose website or materials may be linked to our website or its content.

You may choose to reject the use of cookies before proceeding to our site which will still allow you to browse our content. However, rejecting the use of cookies may hinder your experience on our site and disable some features and content that we display.

Data Security

We take grave precautions to protect your information online and offline. We do not collect any sensitive information about you such as, but not limited to, race, ethnicity, religion, political affiliation, social security number, criminal history, trade union memberships, health records etc., via veneyvirtual.com. However, sensitive information such as credit card data, is securely encrypted for transmission. This is indicated by the lock icon found in the address bar of your web browser.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who are permitted, have the authority to access the information you provide to us to perform a specific task. We enforce confidentiality to all employees and prospective partners. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Your Access to and Control Over Information

You have a right to opt-out of future email communications by following the unsubscribe link in your emails. You may also notify us at support@veneyvirtual.com to be removed from our mailing list.

You have a right to access the personal data we have about you by submitting a request to support@veneyvirtual.com

You have a right to change or correct your personal information by submitting a request to support@veneyvirtual.com.

You have a right to express any concern you have about the use of your data by contacting support@veneyvirtual.com.

In some situations, you may request that we erase your personal data. To do so, please submit a request to support@veneyvirtual.com. We may need to retain certain information for an indefinite period of time for record keeping purposes or to complete transactions when required by law.

Sharing

Veney Virtual will not sell, rent, or share your personal information with other people or non-affiliated companies except to provide products or services that you have requested or unless we have your explicit permission as agreed to in this Privacy Policy or otherwise. We may share collected demographic information with our partners and advertisers, but this is not linked to any personal information that can identify any individual person.

In the event that you hire us for service, we may use a credit card processing company such as PayPal to bill for the services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

In some circumstances, we may partner with another party to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services.

Veney Virtual may also share personal information when we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical and/or emotional  and/or safety of any person and/or animal, violations of our Terms of Service Agreement, or as otherwise required by law.

Third-Party Links

Veneyvirtual.com may include links to third-party websites, plug-ins and applications. Please be aware that we are not responsible for the content or privacy practices of such other sites that you click on to visit. We encourage our users to be aware when they leave our site and to read the privacy statements of any other website that collects personally identifiable information.

We deploy the use of WordPress and Siteground, our webhosting provider and websites analytics provider, to provide website services to us and to learn about site traffic and activity.

We may deploy the use of PayPal to serve as our e-commerce platform. At no time is your banking information transmitted to the website. We only receive the information used for fulfillment.

We may deploy the use of Dubsado, a business management platform, to efficiently share and store tasks (between Contractor and Client), invoices, agreements, and to process payment through PayPal.

We may deploy the use of ConvertKit and Mailchimp for the delivery of email updates and newsletters. We store your name and email address for the purpose of delivering such communication.

We may deploy the use of Google Analytics, a website analytics provider, to learn about website traffic and activity.

Surveys & Contests

Occasionally, Veney Virtual requests information via surveys to conduct research about your opinion or current and potential services or contests. Participation in these surveys or contests is voluntary and you may choose whether or not to participate and therefore disclose the information requested of you. Information requested may include contact information (such as name and shipping), and demographic information (such as zip code and age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of veneyvirtual.com.

Contact Us About This Privacy Policy

To ensure your personal data is accurate and current, please contact us at support@veneyvirtual.com to make changes. For any questions or concerns pertaining to this Privacy Policy, please contact us at support@veneyvirtual.com.

Notification of Changes to this Privacy Policy

Veney Virtual reserves the right, at our sole discretion, to change, modify or alter this Privacy Policy at any time to reflect company and consumer needs and feedback. Any changes, modifications, or alterations shall become effective immediately upon posting our updated Privacy Policy. We encourage you to periodically review this Privacy Policy for changes and enhancements to the protection of your information. Continued use of any of the information obtained through or on veneyvirtual.com constitutes acceptance of the revised Privacy Policy.

This Privacy Policy was last updated June 2019.